dcsimg

Microsoft Makes the Move to Acquire Cloud Based Provider Parature

WEBINAR:
On-Demand

Application Security Testing: An Integral Part of DevOps


The acquisition of Parature solutions will help Microsoft to build on their customer care solutions built into the software giant’s Dynamic CRM product line. With the possibility of Parature being integrated with the next release of Microsoft’s Dynamic CRM, currently code named LEO, will combine sales, marketing and customer service functions, competing with products from Salesforce.com and Oracle, among others and would most likely deliver out-of-the-box integration with the Parature service, but there could be other customer service improvements, as well. Read the full blog here.



Comments

  • There are no comments yet. Be the first to comment!

  • You must have javascript enabled in order to post comments.

Leave a Comment
  • Your email address will not be published. All fields are required.

Top White Papers and Webcasts

  • Choosing the right RMM can be challenging. But you'll be a savvier software shopper with your free copy of 10 Considerations for Selecting the Right RMM Solution. The 10 tips in this free guide will show you how to spot key differentiators, making the process of choosing a remote monitoring and management application a lot easier. Discover the top 10 RMM differentiators & how they'll help you: Proactively monitor computer & network health Schedule updates to reduce repair time …

  • The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.    Read the latest report by Everest Group to learn more …

Most Popular Programming Stories

More for Developers

RSS Feeds

Thanks for your registration, follow us on our social networks to keep up-to-date
×
We have made updates to our Privacy Policy to reflect the implementation of the General Data Protection Regulation.