Microsoft Makes the Move to Acquire Cloud Based Provider Parature


The acquisition of Parature solutions will help Microsoft to build on their customer care solutions built into the software giant’s Dynamic CRM product line. With the possibility of Parature being integrated with the next release of Microsoft’s Dynamic CRM, currently code named LEO, will combine sales, marketing and customer service functions, competing with products from and Oracle, among others and would most likely deliver out-of-the-box integration with the Parature service, but there could be other customer service improvements, as well. Read the full blog here.


  • There are no comments yet. Be the first to comment!

Leave a Comment
  • Your email address will not be published. All fields are required.

Top White Papers and Webcasts

  • IT leaders are embracing edge computing as a powerful way to maximize the business value of initiatives such as the internet of things, mobile computing and Digital Transformation. Edge computing improves time to action, enables analytics in near real-time and conserves vital network resources. However, whichever technology you use to build edge computing micro data centers, you must make sure that you focus on Availability and deploy modern Availability solutions to ensure that all the data is safe. Read …

  • Successful companies leverage technology to drive innovation, yet many IT organizations do not devote the time or resources to support innovation. Read on for six key traits of an innovation leader. See where you fall in the mix and steps you can take to advance your innovation agenda.

Most Popular Programming Stories

More for Developers

RSS Feeds

Thanks for your registration, follow us on our social networks to keep up-to-date