MadCap Optimizes Microsoft Visual Studio Multi-Channel Authoring Tools Support Systems

WEBINAR: On-demand webcast

How to Boost Database Development Productivity on Linux, Docker, and Kubernetes with Microsoft SQL Server 2017 REGISTER >

MadCap will now incorporate CCC Information Services Inc. (CCC) is optimizing its online Help systems and reducing customer support calls with MadCap Flare and the hosted MadCap Feedback Service. CCC uses MadCap Flare single-source, multichannel publishing software to deliver its Web-based Help systems and print documentation. The company then relies on the MadCap Feedback Service to analyze how customers are using the Flare-based online Help for two of its leading products, so it can make these resources more intuitive and easier to navigate. Based on its initial success, CCC plans to migrate to the on-premise MadCap Feedback Server in order to support additional product Help systems based on Flare.

MadCap Software, the leader in multi-channel content authoring and a showcase company for Microsoft Visual Studio and Microsoft XPS announced new online Help systems

View Article



Comments

  • There are no comments yet. Be the first to comment!

Leave a Comment
  • Your email address will not be published. All fields are required.

Top White Papers and Webcasts

  • On-demand webcast Continuous integration and continuous deployment (CI/CD) allow DevOps teams to be more efficient. When starting from a production environment, the use of Microsoft SQL Server 2017 in Docker containers and Kubernetes clusters can facilitate a DevOps CI/CD pipeline. Using SQL Server tools also allows you to easily integrate core DevOps application lifecycle management practices to database development. Watch this on-demand presentation to learn how defining the database dependency as …

  • In order for IT service providers to succeed, it's paramount that they find a competitive advantage and continually develop new ways to find additional revenue streams. IT service providers need to be able to do it all for their clients – from managing entire technology infrastructures to responding quickly to a multitude of end-user needs. With a growing number of issues to resolve and limited technicians at hand, how can IT service providers operate efficiently while providing top-notch service …

Most Popular Programming Stories

More for Developers

RSS Feeds

Thanks for your registration, follow us on our social networks to keep up-to-date