Microsoft's Silverlight rich internet application platform has been the subject of much gossip lately, specifically about the future of the development platform. Microsoft has clarified that Silverlight will get a refresh next year starting with the release of Silverlight 5. One of major upgrades to the product will include 64-bit capability and high-dev video support as well as improved digital rights management. In all, we should see as many as 40 new features.
Explore the CRM trends that we will observe this year in the world of continued digital innovation. These predictions can help us understand the main points companies need to focus on to meet evolving customer expectations.