In the past, Palm dominated the mobile arena, then along came the Blackberry. After inspiring early adopters, Microsoft came along with the PocketPC platform. Eventually Apple's iPhone entered the market, which brought the focus to the user interface. A battle for email and communication superiority entailed, and continues today. If mobile vendors don't stay on their game, and work towards gaining those customers that are ready to move from RIM (Blackberry) and Palm, with connectivity, reliability and fun (with gaming, video and apps), they may become the Palm Pilot of tomorrow.
Research In Motion (RIM) vs. Microsoft, iPhone vs. Android--it's a war out there, and the mobile marketplace is at stake.
Explore the CRM trends that we will observe this year in the world of continued digital innovation. These predictions can help us understand the main points companies need to focus on to meet evolving customer expectations.
Many enterprises are working with an IT architecture that's evolved over time. As business needs evolve, IT must decide whether to modernize incrementally, or all at once. Each approach has its benefits and drawbacks. Identity Management is key to modernizing IT; it plays a crucial role in migrating to cloud apps like Office 365 or HR information systems, building web and mobile apps, and opening developer access to business systems. Read how Okta's modern approach to identity management helps business lower …