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  • In order for IT service providers to succeed, it's paramount that they find a competitive advantage and continually develop new ways to find additional revenue streams. IT service providers need to be able to do it all for their clients – from managing entire technology infrastructures to responding quickly to a multitude of end-user needs. With a growing number of issues to resolve and limited technicians at hand, how can IT service providers operate efficiently while providing top-notch service …

  • On-demand Webcast The insurance industry is facing increasing demands from policy-holders, agents—even employees to migrate business processes to the cloud in order to meet their growing demands and expectations for digital, self-service applications. While there is an upside to being more nimble in servicing all your stakeholders, insurers need to mitigate the risks that are involved in migrating critical data—your corporate crown jewels—to the cloud. But how do you navigate both the …

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