As SIP explodes beyond connecting VoIP calls to a plethora of communication modes, now, more than ever, hyper connected Contact Centers must quickly adopt and implement the highest measures of security to ensure an entirely new level of protection.
The 2014 State of DevOps Report — based on a survey of 9,200+ people in IT operations, software development and technology management roles in 110 countries — reveals:
Companies with high-performing IT organizations are twice as likely to exceed their profitability, market share and productivity goals.
IT performance improves with DevOps maturity, and strongly correlates with well-known DevOps practices.
Job satisfaction is the No. 1 predictor of performance against organizational …