CRM has long been seen as a must-have sales tool. However, much of the value of traditional CRM accrues to managers, not the reps that use them daily. Learn how CRM designed for the individual benefits the entire sales organization from increased data quality to more predictable revenue pipelines.
An organization's ability to identify, assess and resolve technical issues is critical to business success. Developer, operations and IT teams must be able to collect and analyze data in real-time if they which to resolve issues quickly without creating additional problems. This article introduces the idea of real-time analytics and demonstrates how log data from different layers of the system and application stack can enable real-time analytics and response.