Articles Written by Peter Hahm

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  • IT decision support impacts all aspects of technology management, from governance and strategy to budgets and resource planning. IT decision support effectiveness often falls prey to data-driven challenges that make it difficult to understand the data in context. These challenges: overwhelming data volumes, heterogeneous data types, and growing data complexity. This Forrester Consulting Paper reports the three key findings from their study conducted, on behalf of BDNA, to test the hypothesis that data …

  • The latest release of SugarCRM's flagship product gives users new tools to build extraordinary customer relationships. Read an in-depth analysis of SugarCRM's enhanced ability to help companies execute their customer-facing initiatives from Ovum, a leading technology research firm.

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