Articles Written by Jim Minatel

Term of the Week: XAML

XAML (Extensible Application Markup Language) is the codename for a new Microsoft markup language used to create UI elements for client applications in the forthcoming Windows release codenamed "Longhorn." The main XAML benefit to developers is that you'll be able to separate the application logic code from presentation code.

Open Source Defined

Do you want to get involved in the heated conversations around the water cooler? At the very least, you need to understand the term Open Source and what it means to the software industry. Here is where you start.

Top White Papers and Webcasts

  • The open source cloud computing project OpenStack has come a long way since NASA and Rackspace launched it in 2010. Backed by leading technology infrastructure providers including Cisco, Dell, EMC, HP, IBM, Intel, and VMware, OpenStack underpins significant workloads at an increasingly diverse set of organizations, including BWM, CERN, Comcast, eBay, and Wal-Mart. For CIOs engaged in broader programs to win, serve, and retain customers -- and refocus business technology (BT) spend -- a planned and pragmatic …

  • Featuring Mary Wardley, VP, Enterprise Applications and CRM Software, IDC Live Event Date: Wednesday, November 16, 2016 10 AM PT / 1 PM ET Significant changes are coming to the contact center, with new technologies enabling better customer engagement, innovative journey analytics and streamlined proactive communications. But the future holds some amazing advances which will change the role of the contact center in tomorrow's organizations. This is a critical time to understand what's coming and how an agile …

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