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  • Following an IT incident through to resolution is more than just acknowledging an alert and restarting a server. The recent State of On-Call Report found that it takes most companies an average of 10-30 minutes to resolve an incident with an average of 5 people involved. Imagine how much money and time companies are spending to deal with incident resolution. But what if you had a tool that offered solutions baked in? Or a tool that sent alerts to the right person or team every time? These are the kind of …

  • When individual departments procure cloud service for their own use, they usually don't consider the hazardous organization-wide implications. Read this paper to learn best practices for setting up an internal, IT-based cloud brokerage function that service the entire organization. Find out how this approach enables you to retain top-down visibility and control of network security and manage the impact of cloud traffic on your WAN.

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