Featuring Kate Leggett, VP and Principal Analyst, Forrester Research
Live Event Date: October 19, 2016 @ 10 AM PT / 1 PM ET
Omnichannel self-service is the new paradigm. Firms are organizing to provide self-service options across all channels in order to meet customer needs and expectations—going beyond traditional IVR. Are you prepared to offer your customers personalized self-service across all channels including legacy applications like your IVR?
If you're like most businesses, you probably assume that for faxing must involve the ineffective and costly environment of clunky hardware and costly phone lines. But you'd be wrong. Cloud-based, paperless hosted faxing service require no onsite hardware, are as easy to use as email, reduces costs, and enhances the security and regulatory compliance of your business faxes. Read this white paper for learn ten benefits a business like yours will enjoy when you switch from your existing analog fax infrastructure …