Articles Written by Christian Mueller-Planitz

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  • Following an IT incident through to resolution is more than just acknowledging an alert and restarting a server. The recent State of On-Call Report found that it takes most companies an average of 10-30 minutes to resolve an incident with an average of 5 people involved. Imagine how much money and time companies are spending to deal with incident resolution. But what if you had a tool that offered solutions baked in? Or a tool that sent alerts to the right person or team every time? These are the kind of …

  • As the mobile enterprise marketplace expands and customer needs grow more diverse, Samsung recognizes that solution partners and developers play an essential role by continually innovating to meet their customers' needs. Samsung works to provide these developers and partners with the latest tools and resources needed to create these solutions. Read this program guide to learn how the Samsung Enterprise Alliance Program provides partners and developers with Samsung enterprise software development kits (SDKs) …

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