Articles Written by Alexander Mikula

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  • Following an IT incident through to resolution is more than just acknowledging an alert and restarting a server. The recent State of On-Call Report found that it takes most companies an average of 10-30 minutes to resolve an incident with an average of 5 people involved. Imagine how much money and time companies are spending to deal with incident resolution. But what if you had a tool that offered solutions baked in? Or a tool that sent alerts to the right person or team every time? These are the kind of …

  • Organizations are increasingly gravitating toward mobile-first application development as they assess the need to revamp their application portfolios to support touch computing and mobility. Consumerization has brought higher expectations for application usability along with the mobile devices themselves. Enterprises are increasingly shifting their new application acquisitions and development efforts toward mobile platforms. With this backdrop, it is natural to expect application platform vendors to invest in …

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