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waldopepper
February 20th, 2008, 10:57 AM
Hi!

I have a whole bunch of reports published to a Crystal Enterprise which print fine before I publish them to CE (just viewed in Crystal Reports). But when I publish them, run them and open them using the Reports viewer, no information from the report prints out, just an empty page, save for a thin border for the whole page and the URL at the bottom.

Even in print preview, it shows just this border & URL (see attachment).

If I export the report to a different format e.g. PDF, this works fine and I can print from there, but I can't seem to print directly from the Crystal Reports Active Viewer.


It's the same over different PC's on our network that I've tested.

Anyone else ever had this problem?

thanks

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CR & CE v10
Windows 2000
ActiveX viewer
IE v6
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waldopepper
April 23rd, 2008, 04:30 AM
Ah OK if anyone else ever gets this problem, it's probably because you users are using he Windows shortcut CTRL+P and using the standard IE print function which simply prints the outline of the ActiveX Crystal Viewer control.

Pressing the print icon within the control works just fine!