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Tom W
November 29th, 2007, 10:57 AM
We've got a vb.net 2003 web app that's been running fine for several years now. Just recently, we have tried to install on a Windows Server 2003 Standard 64bit server and are receiving the following exception when we try to run our reports:

CrystalDecisions.CrystalReports.Engine.DataSourceException: Error in File C:\[...]\Reports\Waiver.rpt:
Failed to load database information.

This is our first attempt on Windows 64bit, but we don't really know if the issue is with this version of the OS (we can run fine on Windows 2003 32bit).

Framework 1.1sp1 and Framework 2.0 are installed on the server. We installed the Crystal Reports 9 .Net Server runtime successfully (I can see the expected assemblies in the gac and in the common files locations).

We are using the ReportDocument object and are passing it a dataset with the SetDataSource method (ie, the crystal engine doesn't have a live connection to the db).

Yesterday, it was reporting a "Failed to Load Database Information", so the message is flip flopping

nj609eagle
January 14th, 2009, 11:51 AM
I'm having teh exact same issue. How did you resolve it?

jggtz
January 14th, 2009, 07:44 PM
AFAIK, The only two versions of Crystal Reports.Net that have 64 bit runtime are 10.2 (bundles with .NET 2005) and 10.5 (bundles with .NET 2008). No stand alone version of CR has 64 bit runtime, that includes CR 9.2, 10.0, 11.0 11.5 and 12.0.

The following link may also be of help:
http://searchwincomputing.techtarget.com/tip/0,289483,sid68_gci1218185,00.html?track=NL-468&ad=562261USCA&asrc=EM_NLT_583656&uid=2387027