Microsoft Makes the Move to Acquire Cloud Based Provider Parature

The acquisition of Parature solutions will help Microsoft to build on their customer care solutions built into the software giant’s Dynamic CRM product line. With the possibility of Parature being integrated with the next release of Microsoft’s Dynamic CRM, currently code named LEO, will combine sales, marketing and customer service functions, competing with products from Salesforce.com and Oracle, among others and would most likely deliver out-of-the-box integration with the Parature service, but there could be other customer service improvements, as well. Read the full blog here.



Comments

  • There are no comments yet. Be the first to comment!

Leave a Comment
  • Your email address will not be published. All fields are required.

Top White Papers and Webcasts

  • Most data protection solutions make you choose between two imperfect storage options: high-cost disk or high-maintenance tape. There is a third option: object storage as a backup target. This analyst research note discusses how object storage works, how it uniquely solves the data protection challenge, and how it helps you meet your backup SLAs at 70% less cost than purpose-build backup appliances. Authored by the storage experts at the Evaluator Group, this paper provides a TCO analysis. Learn how object …

  • Over 85% of enterprises will commit to multicloud architectures by 2018. The flexibility of the cloud will allow these organizations to more fully support DevOps and gain critical business insights. In this Solution Brief, you can explore how IT leadership can utilize VMware vRealize Suite as a unified, full-function platform to manage cloud infrastructure and application provisioning, monitoring, capacity planning, analytics, and more.

Most Popular Programming Stories

More for Developers

RSS Feeds

Thanks for your registration, follow us on our social networks to keep up-to-date