Microsoft Makes the Move to Acquire Cloud Based Provider Parature

The acquisition of Parature solutions will help Microsoft to build on their customer care solutions built into the software giant’s Dynamic CRM product line. With the possibility of Parature being integrated with the next release of Microsoft’s Dynamic CRM, currently code named LEO, will combine sales, marketing and customer service functions, competing with products from Salesforce.com and Oracle, among others and would most likely deliver out-of-the-box integration with the Parature service, but there could be other customer service improvements, as well. Read the full blog here.



Comments

  • There are no comments yet. Be the first to comment!

Leave a Comment
  • Your email address will not be published. All fields are required.

Top White Papers and Webcasts

  • This white paper explains how virtualization technology promises to change siloed data center operations into an automated and orchestrated pool of computing, storage and network resources.

  • Hardly a day goes by without the discovery of a new cyberthreat somewhere in the world! But how do you keep up with new malware and evolving cybercriminal tricks? Thankfully, Kaspersky Lab security experts have got you covered. Download our guide to The Threat Landscape to have access to a wealth of IT security intelligence, including: A concise overview of malware and tactics Common vulnerabilities and exploits Practical advice to help protect your business

Most Popular Programming Stories

More for Developers

RSS Feeds

Thanks for your registration, follow us on our social networks to keep up-to-date