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  • Today's fast and furious pace of business change is driving extreme demand for IT infrastructure agility. But even as the demand for agility must be met, so must the need for 100 percent availability. In Hybrid IT: Best of All Worlds, you'll learn why this situation is leading many IT decision-makers to re-evaluate and re-imagine their core infrastructure. And, as a result, they're outsourcing a growing proportion of it, utilizing a hybrid array of different approaches – such as data center colocation, …

  • On-demand Event Event Date: April 21, 2015 For mid-sized companies, the challenge of serving people and providing better service is forcing a re-evaluation of their contact centers to improve customer experiences. While these growing enterprises are driving much of the market's innovation, they must remain nimble in how they operate, and be very responsive to customer needs. This webcast reveals five ways mid-size organizations can gain needed agility and examines how delivering great customer experience …

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