Salesforce Targeted by Microsoft Dynamics CRM Updates

This week's update to Microsoft Dynamics CRM includes new social networking and cloud services functionality designed to enhance the customer relationship management platform--largely designed to square off against one of its largest competitors--Salesforce.

As Brad Wilson, Microsoft Dynamics CRM Product Management Group's general manager, said in the announcement, "By bringing together new social-collaboration capabilities in Microsoft Dynamics CRM with familiar collaboration technologies such as Office, SharePoint and Lync, businesses will be able to expand their relationships with customers and gain even deeper insight and understanding."

This week's update to Microsoft Dynamics CRM includes new social networking and cloud services functionality designed to enhance the customer relationship management platform--largely designed to square off against one of its largest competitors--Salesforce.

View Article



Comments

  • There are no comments yet. Be the first to comment!

Leave a Comment
  • Your email address will not be published. All fields are required.

Top White Papers and Webcasts

  • Learn about the state of the nation of Dell EMC Data Protection. What are the current Data Protection challenges our customers are facing? What are the unique benefits of the Dell EMC Data Protection solution? How do we assist our customers and partners with their effort to Modernize, Automate, and Transform their IT environments through efficient and innovative solutions? The discussion will cover protecting virtual environments, cloud based applications, and how to gain the efficiencies of cloud storage for …

  • Thanks to the pervasive use of virtualization, hybrid cloud, and software–defined architectures — enterprise IT infrastructures are impossibly complex. Performance monitoring solutions are critical for enabling IT teams to identify key bottlenecks and emergent issues, for understanding which workloads are more demanding in terms of resource contention, and for cost effective capacity and resource planning. Read this IDC Customer Spotlight for a glimpse into real–world implementations and use …

Most Popular Programming Stories

More for Developers

RSS Feeds

Thanks for your registration, follow us on our social networks to keep up-to-date