Microsoft is planning to have there new Online App Marketplace ready for release on the same day as the Mango update to Windows Phone 7. The new Marketplace, via a users Microsoft Live ID account and credit card information, they will offer users the ability to browse, purchase and download Windows Phone 7 apps directly to their phones and right over the air or OTA.
Scheduled to coincide with the release of Windows Phone 7.5, aka "Mango", the new Online App Marketplace will also be released
This IDC study assists senior IT leaders in assessing the current state of their hybrid cloud management processes, governance models, technologies, and skills to identify gaps and create a road map for better aligning the organization's management model and tools with the emerging needs of complex, dynamic self-service hybrid cloud environments. This IDC MaturityScape identifies five maturity stages for hybrid cloud management based on a set of specific people, process, and technology dimensions and outcomes. …
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer.
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