Microsoft Office 2010 Service Pack 1 will include several improvements to both stability and performance. Security is also the focus of the Service Pack including updates for SharePoint and all geared towards improving the Internet Explorer 9 browsing experience and improving functionality for web based Office Apps. The latest SP is expected to deploy this June and will be available via an automatic update in early October.
This years TechEd North America conference kicked off in Atlanta GA today focusing on several key areas for the software giant including updates to Office 2010, Windows Phone 7 and Cloud computing devices.
The world of data storage is changing around us as organizations continue to seek ways by which they can leverage cloud-based services. However, simply shifting everything to the public cloud is generally neither desirable nor feasible, so organizations are struggling with finding ways that they can leverage the public cloud and its outcomes where it makes sense and leave everything else on-premises.
The Gorilla Guide lays out the key questions and considerations you need to think through in building your …
Contact center infrastructure vendors continue to integrate their multichannel capabilities to develop ''omnichannel'' solutions, while enhancing their cloud delivery capabilities.
Gartner Magic Quadrant reports evaluate contact center solution providers based on completeness of vision and ability to execute.
As you are looking to modernize your existing on premises contact center solution or considering cloud as an alternative, check out these Gartner Reports for strengths and cautions to consider when …