This years BlackBerry World trade show being held this week, brought the announcement of their new "PlayBook" tablet. That announcement however was dwarfed by Steve Ballmer's announcement of a new partnership between the software giant and the smartphone giant that would bring Bing to the platform. A deal that wouldn't normally bring the boss of Microsoft out from behind his desk to announce to the world. Is this an indication of bigger things to come?
Microsoft's Bing search engine being ported to the BlackBerry fuels rumors of a RIM purchase
Contact center infrastructure vendors continue to integrate their multichannel capabilities to develop ''omnichannel'' solutions, while enhancing their cloud delivery capabilities.
Gartner Magic Quadrant reports evaluate contact center solution providers based on completeness of vision and ability to execute.
As you are looking to modernize your existing on premises contact center solution or considering cloud as an alternative, check out these Gartner Reports for strengths and cautions to consider when …
Here are the five core principles for monetizing your storage like never before and winning more customer applications than ever for your cloud and hosted services. These are your keys to the next generation data center.