While we don't have a release date, Qantas had the opportunity to demonstrate a working prototype of their new Windows Phone 7 airline check-in app at this years Mix 11 conference in Vegas. That app will not only allow you to check-in to your flight reservations, but it will also allow the user to use location software that will provide the user with a projected trip time. You'll have to remember to NOT be in "flight mode".
Nothing for Android on the horizon, but Windows Phone 7 apparently is the target platform for Quantas
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Despite the popularity of cloud software, many companies are reluctant to move their contact centers to the cloud. This white paper breaks down cloud architecture, the benefits of cloud and the difference between cloud and on-premise systems. It's a helpful resource for companies who are curious about cloud contact center software but have reservations. It offers practical explanations, extensive research and a guide to selecting the right cloud contact center vendor.