The new Microsoft Windows Phone 7 update not only brings the much awaited, copy & paste feature, but with it comes the ability to Multitask. Another key feature of Windows, bringing the fledgling smartphone another step closer to its mother platform, Windows 7. In addition to these key feature updates, performance improvements and CDMA network support will also be included.
And with the marriage of the two technologies comes Multitasking and more
Organizations today are under tremendous pressure to deliver a higher quality of products and services at lower costs, and to do so using existing resources. Any expenditure companies do make to help them achieve this goal is expected to deliver a measurable, hard-dollar ROI — and to deliver it quickly.
The Internet of Things (IoT) is creating new opportunities for companies to enhance their products, gain business insights and differentiate their offerings. This whitepaper defines an ROI model for …
Despite the popularity of cloud software, many companies are reluctant to move their contact centers to the cloud. This white paper breaks down cloud architecture, the benefits of cloud and the difference between cloud and on-premise systems. It's a helpful resource for companies who are curious about cloud contact center software but have reservations. It offers practical explanations, extensive research and a guide to selecting the right cloud contact center vendor.