Today at this years Mobile World Conference event, Steve Ballmer, CEO of Microsoft, announced two very important changes to the Windows Phone 7 platform. The first is Internet Explorer 9 is coming to the new OS promising dramatically enhanced web browsing. Another keynote is improved multi-tasking. While the latter is brought to the new OS via a 3rd party app, its promised to provide true multi-tasking functionality.
Microsoft IE9 for mobile brings a dramatically enhanced Web browser experience to your smartphone
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer.
Download this eBook. Learn how you can:
Design a successful digital customer engagement strategy
Provide agents with a 360-degree view of the customer across all digital channels and voice
Your developers are shifting to a DevOps delivery model to increase the speed of delivering new code and features to your customers. But as a security and IT practitioner, you want security-first, enterprise-wide solutions that support your development teams without compromising on security.
During this session, we discuss why it is important to:
Secure and manage secrets used by machines (e.g. micro-services, applications, scripts, CI/CD tools, hosts, etc.) and privileged users …