Nokia announced on Friday that the phone giant's OS of choice would be the Microsoft Windows Phone 7 operating system. The news however caused Nokia's shares to plummet on the NYSE. The news for Microsoft should be substantially better in that such a major player in the smartphone market has made the decision to support the fledgling OS.
The Nokia Corporation is scheduled to collect billions of dollars from Microsoft as a result of Nokia's plan to support the Windows Phone 7 platform
Enterprise cloud adoption has evolved rapidly from fringe curiosity to the mainstream. As enterprises increasingly move mission-critical workloads to the cloud, it's important to track best practices to ensure a seamless migration process. While CIOs are becoming increasingly mature and pragmatic in their approach to cloud, surprises and challenges still need to be addressed. Read this eBook to learn the key best practices for cloud deployment success, the importance of SLAs in choosing a cloud provider, and …
Despite the popularity of cloud software, many companies are reluctant to move their contact centers to the cloud. This white paper breaks down cloud architecture, the benefits of cloud and the difference between cloud and on-premise systems. It's a helpful resource for companies who are curious about cloud contact center software but have reservations. It offers practical explanations, extensive research and a guide to selecting the right cloud contact center vendor.