Nokia announced on Friday that the phone giant's OS of choice would be the Microsoft Windows Phone 7 operating system. The news however caused Nokia's shares to plummet on the NYSE. The news for Microsoft should be substantially better in that such a major player in the smartphone market has made the decision to support the fledgling OS.
The Nokia Corporation is scheduled to collect billions of dollars from Microsoft as a result of Nokia's plan to support the Windows Phone 7 platform
Organizations today are under tremendous pressure to deliver a higher quality of products and services at lower costs, and to do so using existing resources. Any expenditure companies do make to help them achieve this goal is expected to deliver a measurable, hard-dollar ROI — and to deliver it quickly.
The Internet of Things (IoT) is creating new opportunities for companies to enhance their products, gain business insights and differentiate their offerings. This whitepaper defines an ROI model for …
Despite the popularity of cloud software, many companies are reluctant to move their contact centers to the cloud. This white paper breaks down cloud architecture, the benefits of cloud and the difference between cloud and on-premise systems. It's a helpful resource for companies who are curious about cloud contact center software but have reservations. It offers practical explanations, extensive research and a guide to selecting the right cloud contact center vendor.