MadCap Optimizes Microsoft Visual Studio Multi-Channel Authoring Tools Support Systems

WEBINAR: On-demand webcast

How to Boost Database Development Productivity on Linux, Docker, and Kubernetes with Microsoft SQL Server 2017 REGISTER >

MadCap will now incorporate CCC Information Services Inc. (CCC) is optimizing its online Help systems and reducing customer support calls with MadCap Flare and the hosted MadCap Feedback Service. CCC uses MadCap Flare single-source, multichannel publishing software to deliver its Web-based Help systems and print documentation. The company then relies on the MadCap Feedback Service to analyze how customers are using the Flare-based online Help for two of its leading products, so it can make these resources more intuitive and easier to navigate. Based on its initial success, CCC plans to migrate to the on-premise MadCap Feedback Server in order to support additional product Help systems based on Flare.

MadCap Software, the leader in multi-channel content authoring and a showcase company for Microsoft Visual Studio and Microsoft XPS announced new online Help systems

View Article



Comments

  • There are no comments yet. Be the first to comment!

Leave a Comment
  • Your email address will not be published. All fields are required.

Top White Papers and Webcasts

  • Read the ebook Hybrid Cloud & Data Fabric for Dummies to learn how a Data Fabric can ease data management complexity within a hybrid cloud and help you maximize the control of your data — from anywhere at any time. Find out how to: Seamlessly and dynamically move data across private and public cloud resources Keep data secure and minimize business disruptions …

  • Analytics in the cloud democratize the ability of developers and non-technical business users alike to put ever-expanding data universes to work. Download this eBook to learn how to plan and build a cloud-based enterprise analytics platform, tune that environment to meet changing business requirements, and maximize the TCO benefits of moving analytics to the cloud.

Most Popular Programming Stories

More for Developers

RSS Feeds

Thanks for your registration, follow us on our social networks to keep up-to-date