Joannes Vermorel, founder and CEO of Lokad, a cutting edge software development company located in Paris, France discusses Microsoft's cloud platform strengths and limitations. Vermorel and staff decided long before Azure was released to production and while it was still in beta form, to move their company's application infrastructure to the cloud using Azure. They began doing so in early 2009 and never looked back. Microsoft's clear vision of the cloud and what it could be provided the company with all the direction they needed for success.
Early adopters of Microsoft's vision of cloud computing profess their successes with Azure one year after its release
Featuring Kate Leggett, VP and Principal Analyst, Forrester Research
Live Event Date: October 19, 2016 @ 10 AM PT / 1 PM ET
Omnichannel self-service is the new paradigm. Firms are organizing to provide self-service options across all channels in order to meet customer needs and expectations—going beyond traditional IVR. Are you prepared to offer your customers personalized self-service across all channels including legacy applications like your IVR?
The future of cloud platforms is at hand. Even if your cloud applications are basic now, your next set of apps will require strong analytics services and tools, as well as features that ease enterprise integration. To fill these needs, consider using not only your current cloud provider but also specialists. Take advantage of not only the big cloud platforms, but also specialized providers in vertical industries; countries and regions; and functional domains including omnichannel, analytics, integration, and …