Every process has best-practices and location sharing is no different. Some rules are obvious, don't publicly post geo-tagged photos of gold bricks near open windows and don't alert the world to your extended absence may be some of the more obvious practices. However not not everyone knows the basics and that's why Microsoft decided to share what their researchers have learned about location based sharing services.
Location sharing can be a risky business, Microsoft shares what they've learned with their research
Organizations today are under tremendous pressure to deliver a higher quality of products and services at lower costs, and to do so using existing resources. Any expenditure companies do make to help them achieve this goal is expected to deliver a measurable, hard-dollar ROI — and to deliver it quickly.
The Internet of Things (IoT) is creating new opportunities for companies to enhance their products, gain business insights and differentiate their offerings. This whitepaper defines an ROI model for …
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer.
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