Earlier in the year Goldman Sachs expected PC sales to have grown by up to 8 percent and server sales to grow up to 5 percent while other industry analysts predicted a growth of 10 to 15 percent. However the market is now leaning towards Tablets as their sales continue to grow and eat up PC sales by as much as 33 to 35 percent. The firm now expects tablet sales to top the 55 million mark next year and as high as 79 million the following year.
Goldman Sachs market expects say lower PC growth than forecasted
The relentless march of end user organizations toward cloud services continues, despite long-standing fears about information security, the lack of visibility into cloud provider security controls, and the shortcomings of controls available to those who utilize cloud services. And while more and more security-as-a-service (SaaS) solutions and application programming interfaces (APIs) are becoming available, many cloud service providers just aren't moving fast enough to address today's enterprise needs. Read …
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer.
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