Microsoft's Silverlight rich internet application platform has been the subject of much gossip lately, specifically about the future of the development platform. Microsoft has clarified that Silverlight will get a refresh next year starting with the release of Silverlight 5. One of major upgrades to the product will include 64-bit capability and high-dev video support as well as improved digital rights management. In all, we should see as many as 40 new features.
Here are the five core principles for monetizing your storage like never before and winning more customer applications than ever for your cloud and hosted services. These are your keys to the next generation data center.
Despite the popularity of cloud software, many companies are reluctant to move their contact centers to the cloud. This white paper breaks down cloud architecture, the benefits of cloud and the difference between cloud and on-premise systems. It's a helpful resource for companies who are curious about cloud contact center software but have reservations. It offers practical explanations, extensive research and a guide to selecting the right cloud contact center vendor.