Released earlier this year in November, Microsoft Windows Phone 7 gives users a new take on mobile and smartphone computing as compared to the previous version of Microsoft's mobile platform. With many new features, a sense of elegance, much easier navigation and all this created with the end-user at the forefront. With the "tiles" like home screen, each tile takes the user to different applications and features. These tiles are the key user interface component of Windows Phone 7, and clearly differentiate it from the iPhone and Android experience.
Windows Phone 7 gives users a fresh new take on mobile computing
Organizations today are under tremendous pressure to deliver a higher quality of products and services at lower costs, and to do so using existing resources. Any expenditure companies do make to help them achieve this goal is expected to deliver a measurable, hard-dollar ROI — and to deliver it quickly.
The Internet of Things (IoT) is creating new opportunities for companies to enhance their products, gain business insights and differentiate their offerings. This whitepaper defines an ROI model for …
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer.
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Design a successful digital customer engagement strategy
Provide agents with a 360-degree view of the customer across all digital channels and voice