According to a Neilsen report, Apple and Google are nearly tied for the number 1 slot on the smartphone wish-list. Than to add insult to injury, the Xbox 360 Kinect also appear to be rather low on the wish list as well with the Sony PlayStation 3 and its new Move motion controller, as well as the Nintendo Wii are ranked high on the list. However, as with all survey information, its a numbers game.
Microsoft trails with only 6% of the wish-list vote
Contact center infrastructure vendors continue to integrate their multichannel capabilities to develop ''omnichannel'' solutions, while enhancing their cloud delivery capabilities.
Gartner Magic Quadrant reports evaluate contact center solution providers based on completeness of vision and ability to execute.
As you are looking to modernize your existing on premises contact center solution or considering cloud as an alternative, check out these Gartner Reports for strengths and cautions to consider when …
On-demand EventEvent Date: March 21, 2017
With the rise in ransomware attacks, bank heists that reached new levels of sophistication, and extortion plots that were beyond anything we could have imagined, 2016 certainly was an eventful year for cybersecurity. Going into 2017, no business can afford to be uninformed about cybersecurity or unprepared for an attack.
Watch this informative webinar, presented by Andrey Pozhogin, Senior B2B Product Marketing Manager at Kaspersky Lab, as he examines predictions for …