Microsoft Windows Phone 7 comes with some very strict design rules. If you want your phone to run on the new smartphone OS, then it must include a considerable camera on-board. A minimum of 5 megapixels and it must include video capture. And in typical Microsoft fashion, even if you do comply, you still can full advantage of the lenses, image sensors, video chat or augmented reality features that you might wish to include as well.
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer.
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Design a successful digital customer engagement strategy
Provide agents with a 360-degree view of the customer across all digital channels and voice
Microsoft® Office 365 is a top choice for enterprises that want a cloud-based suite of productivity collaboration applications. With Office 365, you get access to Microsoft™ Office solutions practically anytime, anywhere, on virtually any device. It's a great option for current Microsoft users who can now build on their experience with Microsoft™ solutions while enjoying the flexibility of a cloud-based delivery. But even organizations with no previous investment in Microsoft will find that …