Microsoft announced the new smartphone platform over 8 months ago and the new OS certainly offers strong competition to the currently available smartphone OS's like Apple iPhone and Google Android. But at the end of the day Windows Phone 7 is not going to be an acceptable enterprise smartphone solution in its current form.
The new smartphone OS certainly offers a host of new apps, but will they work for big business?
Contact center infrastructure vendors continue to integrate their multichannel capabilities to develop ''omnichannel'' solutions, while enhancing their cloud delivery capabilities.
Gartner Magic Quadrant reports evaluate contact center solution providers based on completeness of vision and ability to execute.
As you are looking to modernize your existing on premises contact center solution or considering cloud as an alternative, check out these Gartner Reports for strengths and cautions to consider when …
Event Date: May 16, 2017
Watch this webinar to see how to quickly and easily add more than 115 professionally supported and tested components from Sencha to your React apps.
In this …