Is this really Microsoft's best attempt a new earth shattering mobile phone OS? While the new release appears to represent a huge advance from Microsoft's last attempt at a smartphone OS, Windows Phone 7 is certainly not the ground breaking beast they had hoped to release on Monday. Missing basic Windows like features such as copy and past and Flash by default in the browser.
Missing basic smartphone features and incorporate others that have been around for years
The future of cloud platforms is at hand. Even if your cloud applications are basic now, your next set of apps will require strong analytics services and tools, as well as features that ease enterprise integration. To fill these needs, consider using not only your current cloud provider but also specialists. Take advantage of not only the big cloud platforms, but also specialized providers in vertical industries; countries and regions; and functional domains including omnichannel, analytics, integration, and …
Featuring Kate Leggett, VP and Principal Analyst, Forrester Research
Live Event Date: October 19, 2016 @ 10 AM PT / 1 PM ET
Omnichannel self-service is the new paradigm. Firms are organizing to provide self-service options across all channels in order to meet customer needs and expectations—going beyond traditional IVR. Are you prepared to offer your customers personalized self-service across all channels including legacy applications like your IVR?