Microsoft released an early version of NuPack on Wednesday and plans to provide developers with a beta version of its Model View Controller 3 technology and a second beta release of its WebMatrix website-building tool shortly. NuPack is a free open source package manager designed to makes it easier to find and install .Net libraries in your projects.
Like many roles in the C-Suite, the CIO role is also changing. Its impact and control have been circumvented by cloud computing, the consumerization of IT, and employees that now have unprecedented access to technology. The role of the CIO is at a critical juncture. For some CIOs, the changing landscape reduces their scope of influence. For others, it means unprecedented opportunity. This eBook explores the changes that CIOs are experiencing today and how these executives can leverage their expertise to help …
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer.
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