With all the internal grumblings over the direction of development within the confines of the Redwood giant, is it possible that Silverlight it going to see its last days? Even with all the add-ons and upgrades, Windows is still basically the same Windows NT product that we all grew up with, built on C and C++, so what is the final direction?
.NET, WPF, HTLM 5, Silverlight. Does Microsoft even know where its headed?
One of the country's marquee events, Microsoft's annual event 'Ignite' lights up various major cities, with an average attendance of over 30,000. In 2016, the Microsoft Learning group had several mandates to incorporate different campaigns and programs into the event, under a defined budget, with limited resources, and of course, under tight timelines. Read this case study to learn how Microsoft was able to use cloud-based tools to aggregate, organize, display, and distribute content quickly, and at scale, …
Despite the popularity of cloud software, many companies are reluctant to move their contact centers to the cloud. This white paper breaks down cloud architecture, the benefits of cloud and the difference between cloud and on-premise systems. It's a helpful resource for companies who are curious about cloud contact center software but have reservations. It offers practical explanations, extensive research and a guide to selecting the right cloud contact center vendor.