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After its release on October 22, the positive grade for customer satisfaction grew to 67% in only a week, from 64% on October 21.
Snow Leopard, Apple's latest upgrade, on the other hand grew with 1% in its first week of release, August 28, 2009, and only managed to grow to 6.9% at the end of 2009
Microsoft got a bigger boost in customer satisfaction from its Windows 7 than Apple did from its Snow Leopard.