Wednesday, September 24, 2014
8:00 AM - 9:00 AM PDT
According to a recent Forrester Research report, many companies are choosing low-code platforms over traditional programming platforms, due to the speed with which low-code apps can be assembled and tested. With customer-facing applications on the rise, traditional programming platforms simply can't keep up with the "short schedules and rapid change cycles" required to develop these applications. Check out this upcoming webinar and join Clay Richardson from …
Best-in-Class organizations execute on a strategy that supports the multi-channel nature of customer requests. These leading organizations do not just open up their service infrastructures to accommodate new channels, but also empower their teams to deliver an effective and consistent experience regardless of the channel selected by the customer. This document will highlight the key business capabilities that support a Best-in-Class customer engagement strategy.