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  • As a result of corporate expansions, mergers, and acquisitions, the teams and technologies that support an organization's IT service management (ITSM) practices can over time become somewhat dispersed. Supporting an organization's strategic objectives, and providing consistent and quality IT support is essential, but this can be challenging where disconnected support environments exist. While physically centralizing support is not always possible, nor is it always desirable, delivering a consistent and …

  • While virtual desktop infrastructure (VDI) comes with many potential advantages, adoption of VDI has been slow. The reality is that the path to achieving the VDI promise land is a difficult one, mostly due to high expense, poor end-user experience, and management difficulties. More often than not, the root cause of all three of these failure modes is storage. This white paper explores how a new, 100%-flash based approach to VDI can overcome the key VDI failure traps and deliver a VDI solution that both …

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