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  • Live Event Date: April 21, 2015 @ 1:00 p.m. ET / 10:00 a.m. PT For mid-sized companies, the challenge of serving people and providing better service is forcing a re-evaluation of their contact centers to improve customer experiences. While these growing enterprises are driving much of the market's innovation, they must remain nimble in how they operate, and be very responsive to customer needs. This upcoming eSeminar reveals five ways mid-size organizations can gain needed agility and examines how delivering …

  • Today, users, applications, and data exist in more places than ever before, creating an unprecedented challenge for IT. How can IT achieve the flexibility and agility it needs to offer multiple types of applications in multiple locations? To better serve business demands for information everywhere, enterprises must develop new strategies for optimizing multiple kinds of networks. Read this white paper to learn how hybrid networks provide an unprecedented level of network dynamism, enterprise agility, and the …

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