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  • On-demand Event Event Date: March 23, 2017 As you adopt the use of cloud services, whether in public/IaaS, SaaS or hybrid environments, the attack surface expands and, if breached, the costs increase exponentially. This session is designed to help IT and security leaders understand and address the unique challenges that enterprises typically face when they deploy their applications in the public cloud. It summarizes the areas that the public cloud vendors typically take care of and highlights the areas …

  • Contact center infrastructure vendors continue to integrate their multichannel capabilities to develop ''omnichannel'' solutions, while enhancing their cloud delivery capabilities. Gartner Magic Quadrant reports evaluate contact center solution providers based on completeness of vision and ability to execute. As you are looking to modernize your existing on premises contact center solution or considering cloud as an alternative, check out these Gartner Reports for strengths and cautions to consider when …

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